Sorry to hear that you can't login to your account :(
If you created your account before 12/01/2022, this will be because we've got a shiny new website and you'll need to update your password to be able to login.
Click sign in at the top of our website and click the 'Forgot Your Password?' link under the registered user section, you'll then be asked to enter your email address and type in the letters and numbers that appear in the captcha.
You'll then receive an email from us, please follow the 'SET A NEW PASSWORD' link. You'll then be taken to our website where you can create your new password:
Due to the switch over to our new website, unfortunately you won't be able to see any orders from before the change in the orders section of your account.
If you need any assistance with an order before the switch over, please do let us know, our Customer Service Team still have access to these.
If you need any support, please do reach out to our Customer Service Team on email@example.com, they'll be happy to help.