When having trouble checking out we always recommend that you check that the flag in the top right hand corner of the website matches the country of delivery. This will ensure that you pass through the correct checkout with the right pricing, duties and taxes.
If the flag is correct and you are still having trouble checking out it is likely that this is being caused by a browser issue. We recommend clearing your browser cache and cookies, followed by closing and re -opening your browser, this does usually fix most issues at the checkout. We understand that you might not want to clear your browsers cache and cookies, if this is the case you can try using an incognito window or private browser window.
If you are still unable to place your order after following these steps, please try placing your order using a different device.
Alternatively, you can give us a call on +44 (0)1326 572828 and place your order over the phone. We provide phone support from Monday to Friday from 9am until 5pm (UK time).