 Back to Frugi
 WELCOME to the new and improved Frugi help center!
Submit a request
  1. Frugi
  2. Ordering and Payment
  3. My Order

My Order

  • E-gift Vouchers - Coming Soon!
  • Gift Wrap Unavailable
  • Why haven't I received a confirmation email?
  • Why do I need to include my contact number when placing an order?
  • Why can't I check out?
  • Can I change the address on my order?
  • Can I add to my order?
  • Can I cancel my order?
  • I've placed more than one order, can they be combined?
  • Can I order over the phone?
  • Can I change the items on an order I've placed?
  • I'm missing an item!
  • I've received my order, but it isn't right!

Customer Service

  • Contact Us
  • Orders & Payment
  • Delivery & Returns

The Small Print

  • Terms & Conditions
  • Promotional T&Cs
  • Security

Our Clothing

  • Size Guide
  • Clothing Care
  • Sustainability & Ethics
Customer Service
  • Contact Us
  • Orders & Payment
  • Delivery & Returns
The Small Print
  • Terms & Conditions
  • Promotional T&Cs
  • Security
Our Clothing
  • Size Guide
  • Clothing Care
  • Sustainability & Ethics

Registered office: Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG. VAT registered no. 302 8267 23 Copyright © 2004 - 2020 All rights reserved. Frugi is a registered trademark of Cut4Cloth Ltd. Organic cotton clothing for babies, mums, boys and girls.