 Back to Frugi
 WELCOME to the new and improved Frugi help center!
Submit a request
  1. Frugi
  2. Delivery and Returns
  3. Returns

Returns

  • I've lost my order invoice, can I still return my order?
  • How do Frugi returns work?
  • How long will my return take to process?
  • Can I return items from multiple orders in the same package?
  • Are all Frugi returns free?
  • How do I return a gift?
  • I've received a faulty item

Customer Service

  • Contact Us
  • Orders & Payment
  • Delivery & Returns

The Small Print

  • Terms & Conditions
  • Promotional T&Cs
  • Security

Our Clothing

  • Size Guide
  • Clothing Care
  • Sustainability & Ethics
Customer Service
  • Contact Us
  • Orders & Payment
  • Delivery & Returns
The Small Print
  • Terms & Conditions
  • Promotional T&Cs
  • Security
Our Clothing
  • Size Guide
  • Clothing Care
  • Sustainability & Ethics

Registered office: Hornsby House, Wheal Vrose Business Park, Helston, Cornwall, TR13 0FG. VAT registered no. 302 8267 23 Copyright © 2004 - 2020 All rights reserved. Frugi is a registered trademark of Cut4Cloth Ltd. Organic cotton clothing for babies, mums, boys and girls.